Context

Retail company in the United Kingdom with a high daily order volume and fragmented manual processes.

Problem

• Over 40 hours per week spent on manual data entry
• Frequent order errors
• Delays in logistics operations

Solution

Design of a system connecting e-commerce and ERP platforms, automating critical workflows and centralising operations.

Context

Professional services firm in London with hybrid teams and fragmented communications.

Problem

• Telephony system disconnected from Microsoft 365
• Manual internal processes
• Low digital adoption across teams

Solution

Full integration of Microsoft 365 with telephony, automation of internal workflows and redesign of the digital operating model.

Context

European service company heavily reliant on repetitive administrative tasks and manual documentation.

Problem

• Slow operational processes and team overload
• Dispersed information across systems
• Limited analytical capabilities

Solution

Automation of document workflows and integration of artificial intelligence for classification, search and operational assistance.